8 minutes read

The Importance of Customer Management

Explore the significance of customer management in a data-driven world and how it impacts businesses.

Dheeraj Kumar
26/03/2024

The boom of the internet has led us all into the age of information and we’re living in a data-driven world. Everything is accessible to everyone and a customer can easily compare between brands, products, and services in a click, and choose the one that suits them the best.

To put it into a clearer perspective, the world population has reached almost 8 billion, and this increasingly connected world makes it possible to see a potential customer in every single one of them. At a time when 90% of CEOs believe their customers have the greatest impact on business, customer management ought to be important. Customer Experience Management aims at customer centricity, considering their needs and ensuring t

Tags:
Marketing
Development
HR & Recruiting
Design
Management
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Dheeraj Kumar

data specialist

Archit has been working in the field of data science since 2018. He has worked with various clients in the field of healthcare, education, and finance. He has worked with various clients in the field of healthcare, education, and finance. He has worked with various clients in the field of healthcare, education, and finance.

Member since Mar 15, 2021

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